Effective 05/03/2021, The Pennsylvania Department of Revenue (department) is mandated to verify new or updated banking information used for online ACH debit transactions. The department will use a real time validation service to ensure the banking information is correct and accurate before you can submit a payment.
We will only require new or updated information to be validated the first time you attempt to use it. If the information is rejected or cannot be validated on one of our submission channels, you must contact your financial institution to resolve the issue.
We strongly encourage you to enter and validate the new or updated banking information well in advance of a tax due date to prevent errors/issues from occurring that may prevent you from being able to remit your payments timely.
For additional information, please visit the Customer Service Center here.